Resources - Payment cards (debit & credit cards)
| Sticky priority | Consumer Information |
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| a | Credit cards - Financial Consumer Agency of Canada Find out how to choose a credit card, resolve an unauthorized transaction, information on joint credit cards and more.
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| a | Using debit cards - Financial Consumer Agency of Canada Learn how debit cards work, how to use debit cards when you travel, convenience fees, report unauthorized transactions and how to report a lost or stolen card.
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| b | Complaint handling process for consumers in PEI - Consumer, Corporate and Financial Services Division Follow PEI's Consumer, Corporate and Financial Services Division process for filing a complaint, if you are engaged in a dispute with your provincially regulated financial institution, including payment cards.
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| b | Credit Union Central of Manitoba Ombudsman - Credit Union Central of Manitoba Discover how the Credit Union Central of Manitoba (CUCM) acts as ombudsman for Manitoba's credit unions. This includes payment card disputes with your credit union.
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| b | Credit union members in Saskatchewan - Financial and Consumer Affairs Authority of Saskatchewan Learn how the Financial and Consumer Affairs Authority of Saskatchewan can help if you are engaged in a dispute with your provincially regulated financial institution. This includes issued payment cards.
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| b | Credit unions and deposit insurance - Financial Services Regulatory Authority of Ontario Read how the Financial Services Regulatory Authority of Ontario (FSRA) can help if you are engaged in a payment card dispute with your provincial credit union, trust or loan company.
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| b | Debit and credit card basics - Consumer Protection Office Here you will find useful information that can reduce your susceptibility to debit or credit fraud as well as enhance your credit rating.
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| b | Financial inquiries and complaints in Alberta - Office of the Alberta Superintendent of Financial Institutions Find out how to contact the Office of the Alberta Superintendent of Financial Institutions regarding financial disputes, including disputes related to payment cards issued by a financial institution.
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| b | Financial institutions - British Columbia Financial Services Authority Contact the BC Financial Services Authority (BCFSA) if you are engaged in a dispute with your provincially regulated financial institution. This includes payment cards issued by the financial institution.
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| b | Financial services - Finance and Treasury Board Read how Nova Scotia's Financial Institutions Division can help if you are engaged in a payment card dispute with your provincial credit union, trust or loan company.
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| b | Homepage - Department of Finance Contact the Department of Finance to find out more about mortgage brokers, credit unions and trust and loan companies. They can also assist with payment card disputes with financial institutions that are regulated by the territory.
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| b | Identity theft - Innovation, Science and Economic Development Canada Protect yourself against identity theft, fraud and spam.
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| b | Identity theft in Alberta - Service Alberta Find information about protecting yourself from identity theft in the province.
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| b | Making a complaint to a financial institution - Financial Consumer Agency of Canada Follow these steps when filing a complaint against a federally regulated financial institution.
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| b | Manitoba’s tips for reducing the risk of identity theft - Consumer Protection Office Learn about the signs and dangers of identity theft and who to contact if your government-issued documentation is lost or stolen.
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| b | Payment card assistance and complaints in Quebec - L'Autorité des marchés financiers Help the Autorité des marchés financiers direct you to relevant information for your particular situation by answering a few questions.
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| b | Regulatory Affairs Branch - Digital Government and Service NL Discover the ways the Financial Services Regulation Division serves individuals and oversees provincially regulated deposit-taking companies. They also handle payment card disputes for those institutions.
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| b | What is a credit union? - Financial and Consumer Services Commission Contact the Financial and Consumer Services Commission if you are engaged in a dispute with your provincially regulated financial institution. This includes payment cards issued by the financial institution.
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