Resources - Rail travel tickets and level of service
| Sticky priority | Consumer Information |
|---|---|
| a | Consumer travel complaints in Ontario - Travel Industry Council of Ontario (TICO) Learn how the Travel Industry Council of Ontario (TICO) can provide information or assistance resolving your complaint, if you booked travel through a travel agency.
|
| a | Travel - Office de la protection du consommateur Find out how the Office de la protection du consommateur may help you with refunds and other issues with travel that you booked in person or online.
|
| a | Travel contracts - Consumer Protection Division Find out how the Consumer Protection Division may help resolve an issue you have with a business including refunds and other issues with travel that you booked in person or online.
|
| b | Booking a trip: Your rights in Ontario - Consumer Protection Ontario Have an issue with travel you booked in person or online? Consumer Protection Ontario may help with refunds and other ticket issues.
|
| b | Issues related to the quality or delivery of travel services - Consumer Protection BC Have an issue with travel you booked in person or online? If you booked through a licensed travel agent or wholesaler in BC, contact Consumer Protection BC for assistance with refunds and other issues.
|
| b | Travel - Innovation, Science and Economic Development Canada Buying travel services online, checking travel insurance needs and making air travel complaints.
|
| b | Travel reward programs - Innovation, Science and Economic Development Canada Learn about travel reward programs and their possible limitations.
|