Resources - Poor service from company representative (mobile phone)

Consumer Information
Service provider search tool - Canadian Radio-television and Telecommunications Commission

The first step in resolving your complaint is to contact your service provider.

  • Province/territory: All provinces and territories
How to make a complaint about your telephone service - Canadian Radio-television and Telecommunications Commission

Discover the telephone service complaint process and how to contact the Commission for Complaints for Telecom-television Services (CCTS) and the Canadian Radio-television and Telecommunications Commission (CRTC).

  • Province/territory: All provinces and territories
Mobile plans: More affordable wireless choices - Innovation, Science and Economic Development Canada

Explore these tools and resources to help you decide which mobile plan is right for your needs and budget.

  • Province/territory: All provinces and territories
Wireless Code - Commission for Complaints for Telecom-television Services

Learn how Canadians are protected by the Wireless Code, which makes it easier to switch providers, understand your mobile plan and more.

  • Province/territory: All provinces and territories