Resources - Unlocking a mobile phone issues
| Sticky priority | Consumer Information |
|---|---|
| a | Service provider search tool - Canadian Radio-television and Telecommunications Commission The first step in resolving your complaint is to contact your service provider.
|
| b | Bring your own unlocked device: Updates to the Wireless Code - Canadian Radio-television and Telecommunications Commission (CRTC) Discover the benefits of having an unlocked phone and more.
|
| b | How to make a complaint about your telephone service - Canadian Radio-television and Telecommunications Commission Discover the telephone service complaint process and how to contact the Commission for Complaints for Telecom-television Services (CCTS) and the Canadian Radio-television and Telecommunications Commission (CRTC).
|
| b | The Wireless Code, simplified - Canadian Radio-television and Telecommunications Commission (CRTC) Take advantage of this simplified version of the Wireless Code, which outlines the rights and responsibilities of consumers and mobile phone service providers.
|