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The first step in resolving your complaint is to contact your service provider.
Select the province or territory where you live.
The first step in resolving your complaint is to contact your service provider.
Find out how provincial consumer protection legislation applies to cell and residential phone companies, internet providers as well as cable and satellite service providers in Newfoundland and Labrador.
Contact the CCTS if you have an issue with a service provider in your area. For example, if your service provider isn't complying with your contract terms and conditions.
Learn how Canadians are protected by the Internet Code, which ensures your service contract is easy to understand and more.