Consumer protection in Alberta
Discover how the government of Alberta protects travellers in the province by providing a customer bill of rights, informative resources and tips for Albertan consumers, and steps to file a complaint.
Travel agency issues (rail travel)
Select the province or territory where you purchased the product or service. For purchases made online, select the province or territory where you live.
Make a complaint about a business
Find out how Service Nova Scotia may help resolve an issue you have with a business including help with refunds and other ticket issues.
Contact us
Contact the Yukon government to find out if they can help resolve an issue you have with a business in the territory.
Travel contracts
Find out how the Consumer Protection Division may help resolve an issue you have with a business including refunds and other issues with travel that you booked in person or online.
Travel
Find out how the Office de la protection du consommateur may help you with refunds and other issues with travel that you booked in person or online.
Contact us
Find out how the Financial and Consumer Services Commission may help resolve an issue you have with a business, including issues with travel you booked in person or online.
Consumer Affairs in Newfoundland and Labrador
Discover how Digital Government and Service NL may help resolve an issue with a business including refunds and other ticket issues.
Consumer Affairs
Learn how Consumer Affairs may help resolve an issue you have with a business in the Northwest Territories. This includes refunds and other issues that you may encounter with travel that you booked in person or online.
Consumer Affairs in Nunavut
Learn how Consumer Affairs may help resolve an issue you have with a business in Nunavut and find out what your rights and responsibilities are as a consumer.
Consumer Services in Prince Edward Island
Find out how Consumer Services may help resolve an issue you have with a business on Prince Edward Island. This includes refunds and other issues that you may encounter with travel that you booked in person or online.
Contact us
Contact the Consumer Protection Office for information, including whether they can help you resolve an issue with a business.
Consumer travel complaints in Ontario
Learn how the Travel Industry Council of Ontario (TICO) can provide information or assistance resolving your complaint, if you booked travel through a travel agency.
Travel Industry Council of Ontario Compensation Fund
Contact the Travel Industry Council of Ontario (TICO) if a travel agency in Ontario went out of business and you did not receive travel services.
Issues related to the quality or delivery of travel services
Have an issue with travel you booked in person or online? If you booked through a licensed travel agent or wholesaler in BC, contact Consumer Protection BC for assistance with refunds and other issues.
Travel agencies
Learn more about travel agencies, including choosing a travel agent as well as a listing of professional travel associations.
Quebec's Compensation Fund for Customers of Travel Agents
Discover how you can file a claim for reimbursement of expenses, if a travel agency in Quebec went out of business and you did not receive your travel services.
Booking a trip: Your rights in Ontario
Have an issue with travel you booked in person or online? Consumer Protection Ontario may help with refunds and other ticket issues.